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PCV Driver Training
Stephen Brown - 10 June 2013
I just wanted to personally thank you for all your help throughout the event. The level of service you have provided was excellent and the drivers were all extremely friendly and helpful to all the teams which they commented upon.
Having a full functional and efficient service makes my life a lot easier and this was certainly the case over the last six days.
If you could pass on my thanks to those guys that would be most appreciated.
Hopefully we will be back in Newcastle for future tournaments and if so I will contact you directly.
The Football Association, Wembley
Steven Forsyth - 17 February 2013
Just a quick email to say how fantastic our trip was down to London last weekend and this was largely down to the fantastic service we received from your driver Dave. As with Steve last year he could not have been more helpful or accommodating and they are a credit to the company. I was especially impressed that Steve rang this morning to check we had had a good time. I'm not sure if you use trip advisor a similar website but I would be happy to leave feedback if there is.
Graham Robinson - 1 January 2013
Sorry it's taken me so long to write this email but I just wanted to pass on my thanks again to Dave who provided my PCV training w/c 7th January. I was successful (with only 2 minors) at the first time of asking and this is down to Dave's excellent tuition.
Thanks again to Dave, Gavin and the rest of the team at Stanley and best of luck with your training school as I know you have recently taken over this from Alan Madrell.
Graham Robinson, Prudhoe.
Greg Talbot - 15 October 2012
I just wanted to drop you a quick line to say thank you on behalf of all the team here at IMG that worked on the Etape Pennines event in Durham last weekend, it was a pleasure working with you and I look forward to doing so again next year.
Please pass on my thanks to all of the guys that helped us out on the day as well.
Greg Talbot Operations Executive, Challenger World
Kathleen Wilson. J.P. -
On behalf of the Parish of North Wearside, Holy Trinity Church, many thanks for the organising of our day to Skipton and Darley Mill Centre on Sunday 23rd September. We had a very nice day and a nice warm comfortable coach.
Please convey our thanks to Walter the driver, he was most pleasant and very helpful,
most of all an efficient, safe driver.
Thank you again. Our good wishes to you all.
Kathleen Wilson. J.P.
Mr. and Mrs. J. D. Arbon - 27th June 2012
Just over a week ago, we were on a tour to Ireland on board one of your coaches driven by Mark Spoors. We wanted to let you know that we were very impressed with his friendliness and efficiency. He was always very smart, accommodating and helpful. In particular, we were very grateful for the fact that he allowed us to stay on the coach until he arrived back in the Consett area where he set us down (having picked us up in Darlington on the way out – the most northerly pick up point but still an hour’s drive from our home).We wanted you to know this because he was a very good advert for your company. The coach was clean and smart and comfortable, which we also appreciated.
Mr. and Mrs. J. D. Arbon
Mike, North East Time Magazine - 29th April 2012
Hi Andrew ... May I say both the driver and coach for our golfing trip yesterday were absolutely first class in every way. The driver was a smashing lad and I think he enjoyed our company as well !
Mrs Mills - 12th June 2011
Just been on the Shi[ley Art Gallery Friends Art Tour in Northumberland and can't congratulate the driver enough for his calmness, patience and skill.
Mrs C. Mills
Mr Reay - 25th May 2011
Just come back from a weekend trip to Forest Pines Golf Resort, Lincolnshire and your service has been superb. The timeliness and friendliness etc were spot on. Please pass on our thanks to the driver
Northumbrian Tent Camping Association - 18th April 2011
Thank you for providing the coach at such short notice.
We had a lovely walk from Gunnerside to Reeth which together with the beautiful weather and the friendliness of your drivers, Pauline, helped make it an excellent day all round.
Please pass my thanks onto Pauline, She was very accommodatin in many ways. On the way out she picked the walkers up where requested and dropped them off on the way back, at their chosen points, all with a very pleasant manner. Nothing seemed too much trouble for her.
Stagecoach West Scotland - 18th October 2010
Dear Mr Scott,
I would like to thank you for all the hard work from you and your staff in providing the service for the pilgrims.
We appreciate your flexibility in accommodating the many changes that we recived in the details of the operations from the church.
The event on the day went extremely smoothly and since the event we have received nothing but compliments.
Durham County Council - 12th October 2010
I wanted to drop you a note to say a big thank you for stepping into the breach on Sunday morning and supplying us with a coach at the very last moment when we were let down by another coach provider.
I truly believed when we were standing outside in the car park in Consett on a very foggy and cold morning, that the trip we had spent so much time organising was not going to go ahead. I was overjoyed when I contacted Stanley Travel and there was someone there to take our call and respond so positively.
Because you were able to help us, we were able to proceed with our work and conduct a piece of consultation we had planned to do on the trip and we were able to make better connections with the communities in Consett.
The driver looked after us very well, stopping for breaks when the children needed the toilet etc.
So all that's left to say is a big thumbs up for Stanley Travel.
Katie - 6th October 2010
I just wanted to send a quick note to say thank you for everything with our trip to the Lothians and Fife this week, the bus was perfect and our driver Malcolm was great, very friendly and helpful.
Mrs Waterston - 12th September 2010
Just to say thank you for the hire of the bus to Skegness on the 4th sept Tony was a credit to your firm he treat us with care and always made sure our older people were okay! I will have much pleasure in recommending your company and hope to use your bus service again!
Open University Geology Summer Schools - 17th August 2010
Malcolm Barnes & Andy Moore
Thank you for the excellent service Stanley Coaches gave us during the four weeks of our geology Summer School based at Durham this summer. The drivers were always pleasant and helpful and - most important of all - drove us safely and smoothly. The coaches were always punctual and clean. All these factors contributed to highly successful visits to our fieldwork locations.
Dr Peter Sheldon.
George Washington Primary School - 4th July 2010
I have just returned from a Study Experiences visit with 45 of our children, and I felt I had to write to praise your driver, Malcolm for the Brilliant service he gave us. I have been teaching and organising visits and trips for over 34 years and I know that such events can be a nightmare for coach drivers! However, Malcolm treated all our children with courtesy and made the visit very special. His in depth knowledge of the streets and roads in London made the whole thing very easy from an adult perspective and we were all impressed with the standard of driving and the safety displayed throughout the visit.
I would also like to give a little mention to your Polish driver, Andrew, who drove us down to Wetherby. He was also very couteous and we were immediately impressed with the safety announcment he made about the first aid ket etc. I have never known this happen on a coach before!
This experience will ensure that we make another visit through Study Experiences next year.
Best wishes to you and your team.
Mrs Bell - 1st July 2010
On Thursday 1st July, I took North Heaton Veteran's Club to Whitby with one of your coaches.
We all had a great day out & every one was really pleased to be out of their homes for that day. It was made really special by your drivers Andy. We have had trips out before, but I've never taken all my disabled members with me, your driver made sure all of them were really looked after & they all wanted me to write and let you know that Andy is a great assett t your company. I only found your company on the internewt with the help of my daughter, but I'll be telling all my friends & associates about your firm.
Thank you once again and be assured that next time we will definitely be with your firm!
Mrs R. Bell.
Jim - 18th June 2010
I would like to say thank you very much to your company for supplying us with a quality bus and a lovely driver. The driver was called Nick Peck and he was superb in every way.
Well done Stanley Travel I would not hesitate to recommend your company to anyone.
Newcastle upon tyne
Alex - 17th May 2010
I was very impressed with how Stanley Coaches were able to help a party coming in from Northern Ireland whose flight had been cancelled due to volcanic ash. My station manager at Chester-le-Street had her father and nine friends coming back from Northern Island and needing transport back to County Durham from the ferry terminal at Stranraer at zero notice.
After a couple of phone calls, a minicoach was dispatched to Stranraer to meet the ferry, the driver being helpful, friendly and efficient. The ten passengers helped fill the 16 seater by recruting four more people on the ferry who were trying to get to Doncaster.
All in all an excellent operation which confirms my opinion that Stanley Travel is the local coach operator of choice for us here at Chester-le-Track.
Station Master, Chester-Le-Track.
John - 29th April 2010
just had my Chief Ex contact me regarding yesterdays trip to Kelso and he was mighty impressed with the quality of service received, in particularly he would like me to pass on that all found the driver to be most helpful, courteous and friendly and nothing was a trouble, the day went well apparently.
Many thanks for all the feedback and rest assured Stanley Travel will be used for all future bookings.
Brian - 10th March 2010
The next time I see a Stanley Coach pass by, I will smile and give a cheery wave,
The next time I see a Stanley driver perspiring with over endeavour I will wipe his brow and quench his thirst, non-alcoholic? Of course!
The next time I see a Stanley driver with too little time to eat, I will cause him to pause and give him sustenance!
The next time I see a Stanley Driver with mechanical difficulties I will stop and give him a hand!
Last November, Midday on the Remembrance Saturday, our whole party was electronically evicted from a posh Kensington Hotel for non payment of dues, we were all aghast! As we had done so many months ago! Anyone prepared to pay twice would be allowed re-entry, few were able, few were inclined, our whole weekend destroyed!
Walking to the Albert Hall for the Remembrance Festival afternoon performance, everyone was pre-occupied with “where could we stay, and even worse, how would we get home” The performance already had it’s sad moments, we now added our own.
Heavy footed, disheartened and subdued, we walked in similar fashion.
To our amazement, on entering the hotel foyer, we were met by fellow members, laughing, joking, clapping and behaving as if they had just won the Lottery!
There, in the midst of the crowd stood the reason why, your driver - Malcolm West, our own fairy godfather who uttered those never to be forgotten words “You shall go to the ball” and we did, only this time with triple enjoyment, our remembrance weekend was saved!
[Writing to us after we stepped in and paid his parties hotel bill (Which they had already paid themselves!), enabling them to fully participate in the remembrance weekend services and parade, before returning home to visit the travel agent who arranged the hotel]
Shell & Bill - 14th Feb 2010
Dear Stanley Coaches,
Last season we joined the Disabled & Escorts Supports Branch of Sunderland A.F.C. We were then introduced to Mr Andy Perryman. We have travelled to many away games and Andy was the designated driver of your very comfortable wheelchair accessible coach, and what a gem you have, as Andy is always clean, immaculate in his uniform and very cheerful. He never lets us down, and is always on time. We feel very safe when he is driving and his rapport with the passengers is first class. We would also like to mention your coach is always immaculate inside and out. We just wanted to express our thoughts to you and your company, well done!
Shell & Bill,
Sunderland AFC Disabled & Escorts Supports Club
Beck & Jeremy - 28th August 2009
Just a short note to thank you for all that you and your team did to make the British Open and Invacare World Team Cup great events. Andy was his usual brilliant self for the whole 2 weeks, and we really appreciated all the extra work he put into the event. He is a real gem, and we could not have got through a very very busy tournament without him!
Beck & Jeremy.
The Tennis Foundation
Vicki - 26th August 2009
I would like to pass on our sincere thanks from all at Kings Ferry Travel Group for your assistance in the superb delivery of service over the last two weeks to our clients for coach transfers both to and from the V festivals last week and Reading and Leeds festivals this weekend.
The Kings Ferry Travel Group.
Mr Riley - June 2009
With reference to our trip to Redcar Races, things couldn't have gone any better. The bus you provided was excellent, but the driver was even better. He was very smart and extremely well mannered. His driving was of a very high standard, a credit to your company.
New Kyo Constitutional Club.
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